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Frequently asked questions

What am I purchasing?

You are purchasing a high-resolution digital file (PNG) of the artwork. This is a downloadable product only; no physical print will be shipped to you.

How do I receive my digital files?

After your purchase is complete, you will immediately receive a download link on the order confirmation screen. This link will direct you to a google docs folder where you can download your art prints.

How many files will I receive?

For each art print you will receive 5 high-resolution PNG files. These files are set up in different aspect ratios to ensure you can print dozens of common sizes. An instruction sheet will come with each purchase with a size chart.

What sizes can I print?

How can I contact you?

You can reach us by email at support@5scaledesign.com